Send and receive on every channel from one platform

You set your channel preferences in the dashboard (e.g., SMS/MMS for domestic, WhatsApp for international). When you send a message, the system automatically routes it through the optimal channel based on the destination. This saves you money on international messages while maintaining reliable local SMS/MMS delivery. WhatsApp works on iPhone or Android, while SMS/MMS requires an Android device with a SIM card.

Yes! WhatsApp works on both iPhone and Android devices. For SMS/MMS, you need an Android device with a SIM card. This flexibility means you can use WhatsApp on your iPhone while having a dedicated Android device handle SMS/MMS (text, images, videos), or use the same Android device for all channels. Use whatever devices you already have!

If iPhone is all you have, you can run WhatsApp end-to-end: send and receive WhatsApp messages from your own number, route them through your CRM, webhooks, and automations, and use two-way conversations. The only thing an iPhone can't do is native SMS/MMS — that requires an Android device with a SIM card. So an iPhone-only setup is a WhatsApp gateway. Plan-wise, the Free plan lets you try it (one number, 100 integration/webhook messages per month), and the paid plans (Starter and up) unlock unlimited messaging on that WhatsApp number. If you later want SMS/MMS too, just add any Android device — no plan change required, it counts toward your device allowance.

Yes! The free plan includes 100 integration/webhook messages per month for one SIM card, forever. No credit card required to start. It's perfect for testing, small projects, or low-volume personal use. Upgrade anytime if you need more capacity.

Typically under 5 minutes! Download the app, scan the QR code from your dashboard, grant permissions, and you're ready to send messages. No technical knowledge required. We've had agencies go from signup to sending their first message in under 3 minutes.

No! Because you're using your own SIM card and real phone number, no A2P 10DLC registration or carrier approvals are required. You're sending messages as a person, not through a shared service — so you get instant activation and zero paperwork. One thing to keep in mind: removing the registration step doesn't remove your own compliance obligations. You're still responsible for following TCPA consent rules and your carrier's acceptable-use terms (basically, message people who agreed to hear from you, and avoid spam). InfiniReach removes the bureaucracy, not the basic rules of good messaging.

Absolutely! This is where smart routing shines. Set your preferences to automatically route international messages through WhatsApp (free or very low cost) and domestic messages via SMS. WhatsApp works globally without extra charges, while SMS uses your carrier's rates. The system handles routing automatically based on the destination country.

Messages are queued on our servers and automatically retry when your device reconnects. SMS will continue working as long as you have cellular signal. WhatsApp requires internet (WiFi or mobile data). We recommend keeping your device plugged in and connected to WiFi for best reliability.

Absolutely! You can connect as many Android devices and SIM cards as you need. The Starter plan is $37/month for 1 SIM. The Pro plan includes up to 10 SIMs for $97/month. Each device operates independently, giving you incredible scalability.